Policy · The Skin Ambassador & Wellness Centre
Booking & Cancellation Policy
Last updated: 23 October 2026
- 01
Appointments & Consultations
Appointments can be requested through our website or by contacting us directly. We recommend booking in advance, particularly for weekend and evening slots. Some advanced treatments require a short consultation beforehand to confirm suitability.
- 02
Pricing
Prices shown are correct at the time of publishing and may be updated from time to time. The price confirmed at the time of booking is the price that applies to your appointment.
- 03
Cancellations & Rescheduling
We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment, so the time can be offered to another client.
- 04
Late Arrivals
Arriving late may mean your treatment time is shortened to avoid delaying other clients. Please arrive a few minutes early where possible.
- 05
No-Shows
Repeated missed appointments without notice may affect your ability to book future appointments.
- 06
Gift Vouchers
Gift vouchers are available for our treatments and make a thoughtful gift. Please contact us directly for current options and to arrange one.
- 07
Health & Safety
Please inform us of any relevant health conditions, allergies, or concerns before your appointment so we can tailor your treatment safely.